Privacy Policy

Effective Date: 27 July 2026

At Vignah, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, or use our installation, repair, and maintenance services.

1. Information We Collect

We may collect the following information:

• Full Name
• Mobile Number
• Email Address
• Billing and Service Address
• Payment Information (processed securely through authorized payment partners)
• Product and Service Details
• Location details for service appointments
• Communications with our customer support team

2. How We Use Your Information

We use your information to:

• Process product orders and service requests
• Schedule installations, repairs, and maintenance services
• Deliver products to your location
• Process payments and refunds
• Send order confirmations and service updates
• Improve our products, services, and customer experience
• Comply with legal and regulatory obligations

3. Sharing of Information

Vignah does not sell, rent, or trade your personal information.

Your information may be shared only with:

• Authorized installation and service technicians
• Delivery and logistics partners
• Payment gateway providers
• Website hosting and technology service providers
• Government authorities, where required by applicable law

All third-party service providers are required to maintain the confidentiality and security of your information.

4. Data Security

We use appropriate administrative, technical, and physical security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the internet is completely secure.

5. Cookies

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience. You can disable cookies through your browser settings if you prefer.

6. Data Retention

We retain your personal information only for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our policies.

7. Your Rights

Subject to applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information where legally permitted
• Opt out of promotional communications
• Contact us regarding any privacy-related concerns

8. Third-Party Websites

Our website may contain links to third-party websites. Vignah is not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

Our services are intended for individuals aged 18 years and above. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

Vignah may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us:

Vignah

Call: +91 70213 53529

Email: support@vignah.com

Effective Date: 27 July 2026